Free Shipping on All Orders | Shop with Confidence
Effective Date: July 22, 2026
At Terratote, we are committed to delivering your home décor products safely and efficiently. This Shipping Policy explains our processing times, delivery estimates, shipping coverage, and other important information related to your order.
We currently ship within the United States only.
At this time, we do not offer international shipping.
Orders are processed during our normal business hours:
Monday – Friday
9:00 AM – 5:00 PM (PST)
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
Orders placed on weekends or public holidays will begin processing on the next business day.
The daily order cut-off time is 5:00 PM (PST).
Orders placed after the cut-off time will be processed on the following business day.
After your order has been processed, estimated delivery is:
Standard Shipping: 3–7 Business Days
Delivery times are estimates only and may vary depending on your location, weather conditions, carrier delays, or other circumstances beyond our control.
We proudly offer Free Standard Shipping on all orders shipped within the United States.
No minimum purchase is required to qualify for free shipping.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Please allow up to 24 hours for tracking information to become active after receiving your shipping confirmation.
Please ensure your shipping address is accurate before completing your purchase.
Terratote is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.
While we work with trusted shipping carriers, unexpected delays may occasionally occur.
If your package appears delayed or you believe it has been lost during transit, please contact us. We will work with the shipping carrier to help resolve the issue as quickly as possible.
If your order arrives damaged, please contact us within 48 hours of delivery.
To assist with your claim, please include:
Your order number
Photos of the damaged product
Photos of the shipping package (if applicable)
We will review your request and provide an appropriate resolution.
If you have any questions regarding shipping or delivery, please contact us.
Terratote
Email: info@terratote.shop
Phone: +123 456 789
Business Address:
2920 E. 70th St Apt 2
Long Beach, CA 90805
United States
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (PST)