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Privacy Policy

Effective Date: July 22, 2026

At Terratote, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit terratote.shop, create an account, or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information

When you place an order, subscribe to our newsletter, or contact us, we may collect information such as:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment details (processed securely through PayPal)

  • Order history

Device Information

When you browse our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Referring website

  • Pages visited

  • Date and time of your visit

Cookies & Tracking Technologies

We use cookies and similar technologies to improve website functionality, remember your preferences, analyze website traffic, and enhance your shopping experience.

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and services

  • Personalize your shopping experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional emails if you have chosen to receive them

3. Payment Information

All payments are securely processed through PayPal.

Terratote does not store your complete debit or credit card information. Payment information is handled directly by PayPal in accordance with its own privacy and security practices.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only when necessary with trusted third parties, including:

  • Payment processors

  • Shipping and delivery providers

  • Website hosting and technical service providers

  • Legal authorities when required by law

These service providers may use your information only to perform services on our behalf.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

Although we take reasonable security measures, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your transactions

  • Provide customer support

  • Meet legal, accounting, and tax obligations

  • Resolve disputes and enforce our policies

When information is no longer required, it will be securely deleted or anonymized where appropriate.

7. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion of your personal data

  • Object to or restrict certain processing activities

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Terratote does not knowingly collect personal information from children under the age of 13.

If we become aware that such information has been collected, we will take appropriate steps to remove it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

Any updates will be posted on this page with a revised Effective Date. Continued use of our website after changes are published constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

Terratote

Email: info@terratote.shop

Phone: +123 456 789

Business Address:
2920 E. 70th St Apt 2
Long Beach, CA 90805
United States

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (PST)