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Effective Date: July 22, 2026
At Terratote, we strive to make every purchase safe, simple, and secure. This Payment Policy explains the payment options available on our website, how transactions are processed, and important information regarding billing and payment authorization.
We currently accept payments exclusively through PayPal.
Using PayPal, customers can complete their purchases with one of the following payment options (subject to PayPal availability):
PayPal Balance
Visa
Mastercard
American Express
Discover
Linked Bank Account
All payment transactions are encrypted and processed through PayPal’s secure payment platform. Terratote never stores your complete payment card information.
All prices displayed on terratote.shop are shown in United States Dollars (USD).
If your bank account or payment card uses another currency, your financial institution may apply exchange rate or foreign transaction fees. These charges are determined solely by your payment provider.
Orders are confirmed only after payment has been successfully authorized by PayPal.
If a payment is declined, flagged for security reasons, or cannot be verified, we may place the order on hold, request additional verification, or cancel the order if necessary.
After your payment has been successfully completed, you will receive an email confirming your order along with your purchase details.
If you do not receive this email, please check your spam or junk folder before contacting our customer support team.
We make every effort to ensure product pricing is accurate at all times. However, occasional pricing or system errors may occur.
If an incorrect price is displayed due to a technical issue or human error, we reserve the right to cancel or decline the order. If payment has already been processed, the full amount will be refunded using the original payment method.
Where required by applicable laws, sales tax or other applicable charges will be calculated during checkout and clearly displayed before your order is finalized.
To maintain a secure shopping environment, Terratote reserves the right to review and verify transactions that appear unusual or potentially fraudulent.
Additional information or identity verification may be requested before an order is approved and shipped.
Your financial security is important to us. Every payment is securely processed through PayPal using industry-standard encryption technologies.
Terratote does not collect or retain your full debit or credit card details.
When a refund is approved in accordance with our Return & Refund Policy, the funds will be returned to the original payment method used during checkout.
Depending on your bank or payment provider, refunds typically appear within 5–10 business days after they have been processed.
If you have any questions regarding payments, billing, or transaction security, please contact us.
Terratote
Email: info@terratote.shop
Phone: +123 456 789
Business Address:
2920 E. 70th St Apt 2
Long Beach, CA 90805
United States
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (PST)